Change password

For security reasons, your password in UNIGRAZonline expires every 360 days and must be reset. You should only choose ‘strong passwords’. You must never disclose your password to third parties. To change your password, log in to UNIGRAZonline and navigate to the ‘Change password’ application. If necessary, use the search function to find the application.

After changing your password, it may take a few hours for it to be synchronised across all linked systems (e.g. Wi-Fi).

 

Forgotten password

If you have forgotten the password for your staff account or if your password has expired, your UNIGRAZonline representative will provide you with a new PIN code. uniIT is not authorised to issue PIN codes to staff.
 

Please follow these steps:

  • Request a new PIN code from your UNIGRAZonline administrator (this will be sent, for example, to your personal email address)
  • Enter the PIN code in UNIGRAZonline
  • Reset
     your password

If you have forgotten your password or failed to change it in good time, you can change your password using a PIN code. You can obtain a PIN code as follows:  

  • Via the ‘Forgotten your password?’ function on UNIGRAZonline:
    If you have previously registered an alternative email address on UNIGRAZonline, you can have the PIN code sent to that address. To do this, click on ‘Forgotten your password?’ on the homepage at https://online.uni-graz.at and enter your temporary email address or your student number. Click on ‘Continue’. The PIN code will be sent to the email address you have on file (this takes a few minutes). You can then redeem the PIN code using the ‘Enter your PIN code here’ function. You will find this function on the UNIGRAZonline homepage.
  • in person at the RESOWI Infopoint (Universitätsstraße 15, Building GE, during opening hours), on presentation of a valid photo ID.

Please note that synchronising your new password may take a little time. You will only be able to log in via uniLOGIN once synchronisation has been successfully completed! 

 

To reset the password for your Basic Account, follow these steps:

  • Go to the website https://online.uni-graz.at/
  • Under the heading ‘Prospective students’, click on ‘Reset’
  • A link to reset your password will be sent to this email address.
  • Please note that it may take a little time for the new password to be synchronised; you will not be able to log in immediately after changing your password.

If you have forgotten the password for your external account, it can be reset to the initial password. 

To do this, the account holder (i.e. the university staff member responsible for you) must send an email to the Service Desk.

If you are an external user and wish to contact the Service Desk, please use the contact form.