Change password

The password in UNIGRAZonline expires every 360 days for security reasons and must be reset. Only "good passwords" should be chosen. The password must never be given to third parties.

After changing the password, it may take a few hours until it is synchronized to all downstream systems (e.g. WLAN).

Forgotten password

If you forgot your password or failed to change it in time, the following steps are necessary to request a new PIN code. To be able to use this function, you must first enter a personal/temporary e-mail address in UNIGRAZonline beforehand.! You can enter this on your UNIGRAZonline business card under "Study/Home Address" for future cases.

• Call up UNIGRAZonline.

• Click on "Forgot password" on the home page.

• Enter your personal/temporary email address (which you have on file) OR your Austrian social security number or alternate (see study sheet), then click "Continue".

• You will get the PIN code sent to your deposited e-mail address (this will take a few minutes).

• You can then redeem the PIN code using the "Enter your PIN code here" function. You can find the function on the UNIGRAZonline home page.

If you do not have a personal/temporary e-mail address on file or do not have an Austrian social security number, you can pick up a PIN code in person at uniIT (Infopoint RESOWI) or Studienabteilung.

 

_{(Translated with DeepL.com/Translator​)}