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Feedback and contact


Report an incident

To report a security incident or the suspicion of IT misuse, please use this form as well.


Contakt information

What kind of information is necessary?

A detailed description of the problem is a good starting point. This should include what is not working (anymore) and since when, and what you where doing at the moment before the problem occured. If the problem concerns a workplace, the hardware ID (e. g. 16-PF123) is helpful.

If possible it is also helpful to document error messages via screenshot: In Windows operating systems, use the print key and copy and paste the screenshot into a image editing program or directly into an e-mail.


Phone:+43 316 380 - 2240

Mon – Fri: 8:00 – 16:00

Infopoint RESOWI:
Mo-Fr: 08:00-18:00
Infopoint WALL:
Mon and Thu: 9:00 – 11:30

For opening hours during holidays, please note the service announcements.

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