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Feedback and contact

Accessibility

Report an incident

To report a security incident or the suspicion of IT misuse, please use this form as well.

Contact form

  1. Contact information
  2. Comments

What kind of information is necessary?

A detailed description of the problem is a good starting point. This should include what is not working (anymore) and since when, and what you where doing at the moment before the problem occured. If the problem concerns a workplace, the hardware ID (e. g. 16-PF123) is helpful.

If possible it is also helpful to document error messages via screenshot: In Windows operating systems, use the print key and copy and paste the screenshot into a image editing program or directly into an e-mail.

Servicedesk

Phone:+43 (0)316 380 - 2240

Mon – Fri: 8:00 – 18:00

Infopoint RESOWI:
Mon – Fri: 8:00 – 18:00
Infopoint WALL:
Mon – Wed: 9:00 – 14:00

For opening hours during holidays, please note the service announcements.

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