Reset multi-factor authentication (MFA)

Android iOS Software Uni Graz account Access to the University network Security Smartphone

How to proceed if MFA needs to be reset.

If the setup was unsuccessful or the smartphone was changed, a reset is required.
To reset multifactor authentication, either use the youni APP or alternatively fill in the form below.

Form for manual MFA reset by uniIT: https://it.uni-graz.at/en/it-services/account/mfa/mfa-reset/

Via youni App:

  • Open youni -> ‘Multi-factor authentication’
  • Click on the red recycle bin -> ‘Delete’

After a reset, visit https://mfa-setup.uni-graz.at/ (currently only available in German) to set up MFA anew.
(See also: https://it.uni-graz.at/en/manuals/set-up-multi-factor-authentication/ )