How to report mailing problems correctly

E-mail Windows Mac OS X Linux iOS Android Security

In the event of queries or problems, forward any e-mails correctly to uniIT to enable a complete analysis of the origin and cause of the problem.

What you need

  • active account in UNIGRAZonline

Detailed instruction (only in german)

 Mailprobleme richtig melden

Short overview

To enable uniIT to counteract junk mails, viruses or phishing, you need to send us the full mail header of the e-mail in question.  That is the only way (though not in all cases) we can identify the origin and/or sender of an e-mail.

The document shows you how to display and forward the full mail header for all software.