MFA

Multifactor authentication (MFA) is an authentication method that combines two or more credentials (factors) for identity verification. This significantly increases the security of the login process and makes identity theft more difficult.

We recommend installing one of the following apps on your smartphone for generating one-time codes:

  • FreeOTP
  • Google Authenticator
  • Microsoft Authenticator
  • PrivacyIDEA Authenticator

If you do not have a smartphone, you can purchase an MFA hardware-token (contact our support team for details) .

We answer all setup questions in ASK, our digital assistant. Please use this, as the service desk is sometimes difficult to reach due to the increased support volume.

You can also install MFA on another device. If, for example, you change your smartphone or wish to reset your MFA for any other reason, there is an interface where you can carry out this process. To do so, please click on the link below: Add MFA device

Here you can find a quick guide to configuring your access settings via this interface.

We are currently testing MFA tokens (still experiencing issues there). Once the bug is fixed, they will be issued (or can be purchased for a fee). Until then, please try to install MFA on an old smartphone without a SIM card, if you have such a thing available.

  • University IT services are available once you have logged in using your account with multi-factor authentication (MFA). 
  • An active VPN connection is required to access your mailbox. You can establish this connection using the "Cisco Anyconnect" app (uniVPN).

  • Please note that you will need your smartphone or hardware token to log in to your account for online exams! 

  • You need Cisco Anyconnect and multifactor authentication (MFA). Both must be started so that you can check your emails - see Checking emails.
  • The Outlook app does not work at the moment - please use an alternative email program.

Tip: You can click on the share button on your phone e.g. at FreeOTP on the right side of the code -> "Copy to ... Clipboard" and paste it at AnyConnect by clicking longer on the empty field One-Time-Code -> "paste".

To access library resources , establish a connection in the Cisco Anyconnect client with the profile "University library". If the profile is not displayed, you can directly enter the following link as the server address: https: //univpn.uni-graz.at/ub. With this connection, you will subsequently have access to the external library resources.